Last Updated: June 25, 2026
Parcel View (“Parcel View,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access or use the Parcel View website, applications, APIs, software, maps, reports, property screening tools, and related services (collectively, the “Service”).
By accessing or using the Service, you acknowledge that you have read and understand this Privacy Policy.
1. Information We Collect
We may collect the following categories of information.
Information You Provide
You may voluntarily provide information including:
- Name
- Email address
- Phone number
- Company or brokerage information
- Billing information
- Account credentials
- Customer support communications
- Property searches you save
- Notes you create
- Uploaded documents or files
- Survey responses
- Feedback
- Communications with Parcel View
Automatically Collected Information
When you use the Service, we may automatically collect:
- IP address
- Browser type
- Device identifiers
- Operating system
- Time zone
- Pages visited
- Search history within Parcel View
- Clickstream data
- Referring websites
- Session duration
- Crash reports
- Error logs
- Performance data
- Cookies and similar technologies
Property Search Information
We may collect information related to your use of the Service, including:
- Parcel searches
- Address searches
- APN searches
- Map interactions
- Saved properties
- Layer selections
- Reports generated
- AI prompts
- AI conversations
- Feature usage
This information helps improve our products and user experience.
Payment Information
If paid subscriptions are offered, payment information is processed by third-party payment providers.
Parcel View does not store complete credit card numbers or payment credentials on our own servers.
2. How We Use Information
We may use collected information to:
- Provide the Service
- Authenticate users
- Process subscriptions
- Process payments
- Respond to support requests
- Improve our products
- Develop new features
- Personalize user experiences
- Generate AI responses
- Improve mapping performance
- Improve search results
- Prevent fraud
- Detect abuse
- Monitor security
- Enforce our Terms
- Comply with legal obligations
- Communicate updates
- Send administrative notices
- Send optional marketing communications (where permitted)
3. Artificial Intelligence
Parcel View may use artificial intelligence to generate:
- Property summaries
- Parcel analyses
- Zoning explanations
- Hazard summaries
- Regulatory explanations
- Search assistance
- Natural language responses
User prompts, questions, and interactions may be processed by AI systems in order to provide requested functionality and improve our services.
Users should not submit confidential, proprietary, or highly sensitive information through AI features.
AI-generated responses may be inaccurate or incomplete and should always be independently verified.
4. Cookies and Tracking Technologies
Parcel View may use:
- Cookies
- Local storage
- Pixel tags
- Analytics tools
- Session identifiers
- Device identifiers
These technologies help us:
- Maintain user sessions
- Remember preferences
- Improve website performance
- Analyze usage
- Prevent fraud
- Secure accounts
Most browsers allow users to control cookies through browser settings. Disabling cookies may affect certain functionality.
5. Analytics
We may use third-party analytics providers to better understand how users interact with the Service.
Analytics may collect information including:
- Device information
- Browser information
- General location information
- Usage statistics
- Session activity
- Performance metrics
Analytics information is generally aggregated and used to improve the Service.
6. How We Share Information
We proudly prioritize privacy and will never sell your data in any way!
We may share information with:
- Payment processors
- Cloud hosting providers
- Authentication providers
- Analytics providers
- Customer support providers
- AI service providers
- Mapping providers
- Government agencies when legally required
- Law enforcement when required by law
- Professional advisors
- Successor entities in connection with a merger, acquisition, financing, or sale of assets
Each service provider is permitted to use information only as necessary to perform services on our behalf or as otherwise permitted by law.
7. Public Property Data
Much of the information displayed by Parcel View originates from public records and government agencies.
Examples include:
- Parcel information
- Assessor records
- Zoning maps
- Hazard maps
- Planning data
- Municipal code references
Parcel View does not claim ownership of public records.
Our Privacy Policy applies only to information relating to users of the Service, not to public governmental records displayed through the Service.
8. Data Retention
We retain information only for as long as reasonably necessary to:
- Provide the Service
- Maintain accounts
- Resolve disputes
- Enforce agreements
- Meet legal obligations
- Improve the Service
Retention periods vary depending on the nature of the information and applicable legal requirements.
9. Data Security
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect information.
These safeguards may include:
- Encryption in transit
- Access controls
- Authentication systems
- Security monitoring
- Secure cloud infrastructure
- Routine software updates
No method of electronic transmission or storage is completely secure.
Accordingly, Parcel View cannot guarantee absolute security.
10. User Accounts
Users are responsible for:
- Maintaining password confidentiality
- Protecting account credentials
- Logging out of shared devices
- Promptly notifying Parcel View of unauthorized account activity
Users are responsible for all activity occurring under their accounts.
11. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Know what information we collect
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Obtain a copy of certain personal information
- Opt out of certain communications
- Exercise rights provided by applicable privacy laws
To exercise applicable rights, contact us using the information below.
We may verify your identity before fulfilling requests.
12. California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the rights to:
- Know the categories of personal information we collect.
- Know the purposes for which we use personal information.
- Request access to personal information.
- Request deletion of eligible personal information.
- Request correction of inaccurate personal information.
- Limit the use of certain sensitive personal information where applicable.
- Appeal certain decisions where required by law.
Parcel View does not sell personal information and does not knowingly share personal information for cross-context behavioral advertising as those terms are defined under applicable California law.
We will not discriminate against users who exercise applicable privacy rights.
13. Children’s Privacy
The Service is intended for users who are at least 18 years old.
Parcel View does not knowingly collect personal information from children under the age of 13.
If we learn that personal information from a child has been collected without appropriate consent, we will take reasonable steps to delete such information.
14. Third-Party Websites
The Service may link to:
- County websites
- Municipal websites
- Government agencies
- GIS providers
- Third-party mapping platforms
- Other external resources
Parcel View is not responsible for the privacy practices or content of third-party websites.
Users should review the privacy policies of those third parties before providing information.
15. International Users
Parcel View is operated from the United States.
By using the Service, you understand that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.
16. Changes to this Privacy Policy
We may update this Privacy Policy periodically.
When changes are made, the “Last Updated” date will be revised.
Continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.
17. Contact Information
If you have questions regarding this Privacy Policy or your personal information, please contact:
Parcel View
Email: [EMAIL]
Website: [WEBSITE]
Mailing Address: [ADDRESS]
Important Notice
Parcel View is an informational property screening platform. We collect and process user information solely to operate, secure, improve, and support the Service. While we strive to protect user information using commercially reasonable safeguards, no system can guarantee absolute security. Users remain responsible for protecting their account credentials and for independently verifying any property, zoning, hazard, planning, or AI-generated information before relying upon it for legal, financial, permitting, construction, or real estate decisions.