Support

CONTACT

Questions about Parcel View, your account, or a screening result? Reach out and we will get back to you.

Email

For product support, billing, privacy requests, or general feedback, email us at [EMAIL].

We typically respond within one to two business days.

Before you write

  • Check the FAQ for how screening works and common limits.
  • Use Screen for parcel GIS screening, or the map for spatial exploration.
  • Review data sources if a layer or agency link looks wrong.
  • Include your APN or address when reporting a map or screening issue.

What we can help with

  • Account access, billing, and plan questions.
  • Bug reports for the map, search, or screening workflow.
  • Privacy requests described in our Privacy Policy.

What we cannot provide

  • Legal opinions, permit approvals, or zoning determinations.
  • Surveys, title advice, or insurance eligibility decisions.
  • On-site inspections or agency filings on your behalf.

For official answers, contact the relevant county or city planning department.